We're here for you during this challenging time
Australia Post is doing everything possible to keep delivering during the Coronavirus pandemic. Most of their Post Offices are still open. Their posties and drivers are working hard to get your parcels to you.
However, the challenges presented by the pandemic mean there are delays as their business adopts additional safety measures to protect their people and their customers. Other factors contributing to delays include fewer domestic flights, international delays and increased volumes as more people start shopping online.
Their people continue to work tirelessly under difficult circumstances, so we’re asking everyone to be kind and treat their dedicated people with the courtesy and respect they deserve. Whether it be in a call centre, Post Office or dropping your delivery off. Aggressive and abusive behaviour towards Australia Post staff will not be tolerated. Thank you for your support and patience.
With the spike in online shopping, Australia Post is processing and delivering up to two million parcels a day across Australia. This is causing significant delays to most areas.